FAQ

1,what service do you provide ?
Air freight , International Express and Sea freight .
2,Which Country is your advantage ?
North America ,Australia and Western Europe .
3, Can you transport batteries ,liquid and chemical material ?
Yes , I can , but we prefer not to do this business .as  these things always means trouble .
4,My cargoes are in Shanghai , can you also help me send them to me ?
Yes ,I can .no problem for anywhere in China .
5,What payments do you support .
100% repay , as once the goods send out , I can’t control the goods any more .
6,: What is B/L?
A: B/L, short for Bill of Lading, is a transport document issued in sea freight. It’s normally required to be presented at destination to obtain the release of cargo. The B/L can be telex released instead of the original.
7,What is AWB
A: AWB, short for Airway Bill, is a transport document for Air freight. The Air Waybill number and flight information enables tracking of your cargo. The cargo rights will be changed from the supplier to the consignee, once the airplane departs.
8,What is FCL and LCL ?
A: FCL means full container load. LCL means less container load. They are two common terms used in shipping under international trade business. Besides, FTL (full truck load) and LTL (less truck load) are used in land transportation.
FCL is the most optimized container shipping way regarding cost, volume and weight of the goods. The FCL (full container load) process involves – picking up empty freight container in the container yard, loading at the shipper facility, transporting by truck / rail to the port of loading and further sea / ocean container shipping of the goods to the port of arrival and delivery to final destination.
In certain circumstances of sea cargo transportation if you don’t have enough products for a full container load we still recommend you to consider FCL option. You may find FCL compared with LCL (Less than Container Load) to be more efficient, cost-effective, and convenient than other logistics services for you. Find more: Why you should buy FCL not LCL?
9,What is the minimum weight of Air Cargo?
A: The minimum weight of air cargo is 45kg, while we recommend is 100kg. Less than 100kg by air freight is not competitive than international couriers via DHL, FedEx, UPS, EMS.
10: What does volumetric weight mean for air freight shipments?
A: Length (cm) x height (cm) x width (cm) divided by 6000
If via International :Length (cm) x height (cm) x width (cm) divided by 5000
11: How much does it cost if I want to transport from china to my country?
A: Firstly, it depends on the mode of transportation you choose. Usually cost 3 to 5 days by air is more expensive than by ocean, which may spend for as long as a month. Secondly, we need you to provide detailed information about your shipment to calculate standard price.
12: How long will it take for my shipment to get to its destination?
A: Usually, it takes within 1-5 days for air cargo shipping.
For ocean transportation:
USA &Canada: 20 days
Western Europe: 25 days
Northern Europe: 30 days
Southern Europe: 27 days
Australia: 15 days
India: 15 days
South East Asia: 9 days
Eastern Africa: 30 days
Western Africa: 40 days
Japan: 5 days
South Korea: 6 days
South America (East): 30 days
South America (West): 45 days

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